I have literally woke up at 6am to call the office at 8am and same results. You can also make use of the following services using the online portal: File unemployment claim Request bi-weekly continued unemployment claim (benefit payment) Pay people!!! Its absolutely ridiculous! They dont truly care about the people that struggle. Now Im jobless and cant get one until my car is fixed cant do that unless I have my PUA. I repeatedly checked over the next few days and still the same thing. Oh I cant wait to get in and show the 13.letters.,. Do you work for ky ui office in frankfort, ky?? And yes I tried the midnight thing. At some point when do the government step in? First of all as difficult as it all has been I have finally been able to get an appointment after also waiting over a year. Kentucky has it but wont provide it. There will be a delay considering the number of applications that are being processed. Kentucky during the base period but. I am considering filing a lawsuit against the state. Something needs to be done about all of this asap! Ive been waiting on assistance for over a year and now im stuck with maxed out credit cards because no assistance. You havent helped anyone on here, all you do is give excuses. I will happily support and join the cause. Every single resource available to people trying to contact a person to get our claims situated is a dead end. No appointments open. Yeah I hear you this is a complete breakdown of a system a failure just pathetic Ive been needing to talk to a live person for 9 months every day Ive sent emails tried to get an appointment at my local office called the 1-800 number call the local number nothing everyday its amazing what are we the only state that cant handle it like this everybody else seem to do fine except in Kentucky is unemployment falls apart its just unreal Naomi 12 weeks and I cant get my payments and I cant speak to anybody live what do I do? I have been in the queue for a return call for months and NOTHING!! I am still working. Explore career options and paths to reach your education and employment goals. Has anyone tried just showing up to the Louisville office without an appointment? Kentuckians who need additional assistance with their unemployment insurance claims can also visit kcc.ky.gov and use the Chat Now button or call (502) 564-2900. so just as an example, today is . There are people who need help when theyre told they are going to get it. I have 18 weeks not paid under fact finding and have never received a call back. Hours for speaking with someone on the phone are Monday through Friday from 8am-4:30pm EST. This is the only thing preventing me from doing so. Please check on the website. Effective Jan. 31, 2023, the Kentucky Career Center (KCC) will stop using Focus/Career and Focus/Talent and transition to LinkedIn to assist job seekers and help employers find qualified employees. Monday - Friday 7:30 am - 5:30 pm, EST Kentucky's Unemployment Insurance Self-Service Web. I have 3 of the COVID-19 reasons listed that allows you to draw unemployment and I am still under fact-finding. File a Report (502) 564-3070. "It's a rolling 18 calendar day schedule. https://kcc.ky.gov/career/Pages/UI%20Fraud.aspx#:~:text=REPORT%20IDENTITY%20THEFT,%2FFormServices%2FUI%2FFraud, Unemployment Adjudication and Fact Finding Mechanism. No job no money so I sold everything I had, and now in danger of loading my car! Now it got hacked, and the working man suffers. KCC services are free. I thought it was just me because I hadnt found any articles or news reports about how no one can reach a human at ky unemployment. An Official Website of the Commonwealth of Kentucky, Get help with building a resume, searching for jobs, and getting job alerts, The Make an appointment in person no available in person appointments even in the foreseeable future. A person may not be available due to high call volumes. Hiw can i get ahold of a real person to get this fixed b4 im on the street wit my kids.. Ice tried calling the help line for months and cant get anyone or cant even get a call back when it says my position is saved in line. I have called everyday several times a day and no call back or anything. Why does it have to take months to figure it out? Frankfort, KY 40601 Get Directions (502) 564-5550; Email Us; Wage and Hour Questions. My house in foreclosure now,,,, water is cut off,,,, cell phone cutoff, I have depleted my saving and anything I could pawn ,,,, No car insurance,,,, no way to bath and wash clothes or dishes, brushing my teeth with baking soda in refrigerator,,, standing in FOOD BANK LINES,,,, 35 years of working and saving raised two beautiful children paid my college tuition 60K paid my sons college 88K graduated and have 58K invested in my home!!!! And no one at the capitol is even vaguely acknowledging this issue, or losing their job non the less, but those who have unfortunately suffered tragedy from covid -myself included- now have to suffer more heartache and travesty because NO ONE CAN DO THEIR DAMN JOB. I called the Boone County legislatures months ago with zero response from anyone. I keep waiting thinking it will work each time, and the result is Im about to get evicted and Im out of savings. These appointments are for individuals who need unemployment insurance or job seeker assistance. The Governors office is working on getting you your unemployment checks? So is this an unemployment office website here it looks like Ive been silent son here too no one wants to publish my statement so no big deal hail to the unemployment office and all his followers!! Ok right there with you and Im so upset with this agency and my family was very patriotic and my husband is a veteran and now we have been left for dead is how we feel, I am loosing it all after waiting on and off for over a year now I am loosing my home my water, cell phone car insurance every thing necessary to live I am depleted. If you all were so worried about helping the citizens of Ky, offer work from home jobs to the THOUSANDS of us that havent received anything on top of us receiving our call backs/back pay, and more. But also says that they will call you back when your turn. Ive been trying to call for over a month and like someone said before how in the world can they already be full helping people at 8am but it always is and always hangs up on me! ET until 5 P.M. There are also wage and work requirements which include having worked a certain number of weeks for a certain number of hours each week. I really need to get this filed no money coming in to help with my bills. Contact your US Congress Member for help My claim was processed then I went to claim my benefits for the first time then my claim status changed to under fact finding. You dont have to beg for something that is your right. These appointments are for individuals who need unemployment insurance or job seeker assistance. Unemployment Insurance Tax Enforcement Branch. How can you visit an office when they already say BY APPOINTMENT ONLY , and of course when you try to set up an appointment the result is nothing available is like all the rest of their contact points dial 502-2900 which is an absolute waste of time. Jobs are opening back up and I could have been back to work this past month but i have no gas no car insurance no way to clean my clothes or bathe, I have a couple items of canned food from the community center that helped me with my electric. Nope. So to the people answering.Do you have a legitimate solution or do I just relentless call the customer service number to no avail? Unemployment Issues Unemployment Issues * First Name: Middle Name: * Last Name: * Last 4 of Your Social: Address 1: Address 2: City: State: * Zip Code: * County of Residence: * Phone Number: * Email Address: * Initial File Date: * What issues are you having? You are not alone. I know everyone wants there money but 4 weeks compared to 8 months of waiting I dont see a reason to be jamming phone lines up anymore than they are unless nothings happened with your claim for 2 months. This is not a toll-free number, To request your bi-weekly benefit check by telephone, call, or (877) 369-5984 (toll free). If your last job was doing something that is less in-demand than it once was, maybe you should explore another line of work. Cant visit an office without an APPT. There will be a delay considering the number of applications that are being processed. You will have to log in with an ID and password. 500 Mero Street 3rd Floor Frankfort, KY 40601 Get Directions (502) 564-3534; Email Us; In Case of a Workplace Accident. Post jobs online Published: Dec. 30, 2022 at 1:14 PM PST. Yes I filed May of 2020 Im still fighting and I still cant get through to the line I had so many days to return an appeal but now its been over 3 weeks and I havent heard a decision on my appeal this place is unprofessional unethical unsupportive of the public. ET on 1/23, 1/27, beginning at 9:15 P.M. How is going to help with that????. I NEED HELP AND I AM GETTING NO WHERE ,,,,, KY UI OFFICE HAS NO POINT OF CONTACT!!! I have also called and emailed several times and have never been able to reach a human or any automated services that have helped. They owe a months pay. Bevin number needs to be listed as a call number so he can explain why he pushed for this. It only says you can book an in-person appointment but when you try it does not allow you to it says that they are not accepting in person appointments at this time then it gives you phone numbers to use for career centers that I have called everyone and most of them are disconnected. They say not to visit the offices without an appointment and there is no way to actually make an appointment. Mine says reopen claim, I try and it says you dont need to reopen claim. So if you wouldnt mind stop mis leading these people thats really asking for help. This has nothing to do with Democrat or Republican, the inadequacies of this office are so far out of control they had fraudulent activity coming from the inside of their offices from the employees not all the employees but several employees were engaged in fraudulent activities these are things you dont see in your news that you have to know people to know, Ive been from May 2020 trying to get my benefits. Anyone that votes Beshear back into office is an idiot. People have families that depend on this to survive and cant even speak with any one . Where is the unemployment money? I have been under fact finding for over 10 weeks with no where to turn for help. All Rights Reserved. If not please direct me to a HUMAN that does help KY citizens with benefits that are owed to them and help solve this ridiculous problem!!!! Kentucky Relay Service (for hearing-impaired) The fact this is so hard to become in contact with frustrating and upsetting. Build a professional resume easily, using the interview wizard. I AM A SINGLE MOTHER< PROVIDER, I NEED SOMEONE NOW AND CANNOT WAIT ANY LONGER TO BE HELPED!!!! Its been a month without receiving a deposit in my account I received KYUI new instructions to Change Passwords and Pin,,, completed online Registration THE SYSTEM ONLINE ACCESS will NOT let Me Login????? Unemployment Insurance Tax Audit Branch. Cannot talk to a HUMAN and cant get an appointment to a local office JEFF If you tell me to go to a local office safe an feasible i will not be happy The state UI is a joke. Finally won my appeal over a month ago..and NOTHING! Do you know that everyone on here can get together and file a lawsuit against KY, for non payment of the funds this State owes all of us. I hope this helps because it helped me when I found out. If you would like to speak with someone from the Kentucky unemployment office, you can contact the Kentucky Division of Unemployment Insurance at (502) 564-5550. Reemployment Assistance Customer Service Centers are available Monday - Friday from 7:30 a.m. - 6:30 p.m. for all account inquiries and questions. I dont know what else to do. I have also been calling 5+ times daily with the same situation, all representatives are busy please try your call again later and hangs up on you. BULL!!!! When is it enough!? So since this has just changed and Ive received the letter saying Im entitled to receive PEUC do I just go online and claim benefits tomorrow maybe??? Ill wait. I claimed my benefits on Feb. 21 and I only received one week of pay. As Im writing this Im desperately trying to keep my car from getting repossessed today. Keep all correspondence, including texts, from the KY office. Whether youre talking with a customer service representative in person or over the phone, its important to make sure you have all the appropriate information in front of you this is tremendously helpful in making sure your representative can access information about your claim and help you with your eligibility questions. Over it. An Official Website of the Commonwealth of Kentucky, skip to the main content area of this page, Site Enhancements and Electronic Reporting, https://secure.kentucky.gov/PaymentServices.Hosted/v2/Schedule/Payor/. the government has forgotten about us. I hear that I have actually talked to governors office several times , I have talked to unemployment on phone and I have made two appointments and kept them leaving w hope just to get home and sit and loose things Ive worked 52 years to gain for no checks to ever show up .Never knew it was legal or moral to treat people in such a way. Login to your UI Portal Customer Account. S. sluggercatfan All . When I try to schedule appointment in person it says UI site says no appointments available. Florida (FL) Unemployment Number. ive been out the military for a year and have only gotten one month of beneifts. Call the claims hotline at (800)318-6022 After the dude says press 1 for English, press 1 2.) Because we have a demonrat for a governor, Where is the music? I dont know anyones else situation but mine is definitely in a bad way. Watch a separate video showing what to expect in an appeals hearing. They specialize in digital identity protection and help us make sure you're youand not someone pretending to be youbefore we give you access to your information. Fax: (502) 564-5623. You are not alone I have nothing either and 3 approval letters for UI benefits. Believing in Him has been my only thing I can actually depend on is that I have faith that this life cant be all there is to look forward to.. Rich get richer, poor get poorer . It has completely and totally destroyed my life as well as my kids. I think it is because we dont and cant contribute to their campaigns. What exactly are we suppose to do ? Luckily I found another job. Adair Unemployment Office: 969 Campbellsville Rd, Columbia, KY 42728 (270) 384-6335 (270) 384-0415: Allen Unemployment Office: 803 Chestnut St, Bowling Green, KY 42102 MADE APPT in HAZARD county 3 hours away had a friend take off from work to help me get there,,,,, I was told to come back home and access a link on my computer and my benefits would start back.I have 3 letters of APPROVAL..no reason I should be suffering BUT IT REMAINS UNSOLVED. Ive been awaiting benefits I claimed religiously from 2019 STILL!!! those who need to file an application for benefits will not be able to access I have NOT received a letter with my new 8 digit PIN so I am basically at a stand still and can do absolutely nothing because I have no access. We never received a 8 digit pin. Ridiculous. No warning. Ive been trying to file for unemployment for over two weeks. I consider it almost criminal to put any citizen in financial jeopardy that is approved monies for benefits and refuse to contacted by phone or walk in office help make sure benefits were being received. Calling the unemployment office is like calling Mars looking for the president. New appointments open up Monday - Thursday at 9:00 AM local time for the next available day. Please try resetting the PIN on the official website. or call (502) 564-0871, Monday - Friday, 8:00 am - 4:30 pm, EST. Really? You need to login to your unemployment account, then you can access your 1099 from inside there. Schedule job alerts daily or weekly to your inbox. I have been researching who to contact in higher office that might bring a resolution to KY citizens being ignored benefit payments but Unless a Federal Department wants to get involved with the State department crossing that line to our governor No one i ask in Labor Department or DOJ wants to get involved.. This site is privately owned and is not affiliated with any government agency. This is insane. The general telephone number for these types of inquiries is 1-502-564-2900. This has been continually again, since August 2020 of last year and now I have had to leave my apartment to go stay with friends, do you know how embarrassing this is a grown man not able to get a job and being giving the run around by your system that has just supposedly been updated and then it makes me start over to file a claim, NOT REQUEST MY CHECK YET AGAIN. I am almost out of money and may loose my home because of the wait. I agree , I have been doing research and reached out to a couple attorneys come on 13 months and you still cant help someone who has sent many many faxes and emails Dec 18, 2010 6,572 7,463 113. . Unemployment Insurance Claimants: 1099-G, Important message for job seekers and employers regarding your Focus/Career or Focus/Talent account, US Bank will conduct routine system maintenance, Acceptable ID Documents and ID.me Tutorials, U.S.-Department-of-Labor-Veteran-Programs, Carl D. Perkins Vocational Training Center, Statewide Council for Vocational Rehabilitation, Disaster Unemployment Assistance Rights and Responsibilities, Filing Your Mass Electronic Claim (E-Claim), 1/6, beginning at 9 P.M. There are difficulties with your claim, please contact UI Assistance at (502) 564-2900 or [emailprotected] for assistance.. How does one file a grievance against this state agency.? If you have the contact number/email of the adjudicator, please contact them directly. You have to go to unemployment ky home page, login there, then hit send verification code, its then sent to your email you have on file & when you go to log into the portal you use that code. When we try to make an appointment there none available, ever. This includes: You will also need to provide your reason for losing your job. Oh but your call is important to us. I have been waiting since March of 2020 & still nothing now I am locked out of the account and cant even access my information. "The unemployment [money] helps, and . Called the number and it always too busy call back later. Please, please contact me at the following number: (859) 229-4439. It seems criminal to me to be ignored to the point of foreclosure and poverty. .they just send me letters of what they are going to pay more like see you in court especially since my identity has been let lot and Im really be on a team for Kentucky. In 2020, I received PUA UI when I lost my job the first time due to COVID, then I got and lost another due to COVID in October and I have submitted my new claim unsuccessfully 7 times now since December and it just keeps timing out at 20 days. Called thousands of times Im in dire straights no money no food no body in KY cares may as well just die. Labor. 4. I have spent hours each day and have had the same sad results. I have been in the Queue for a Tier 3 call back since June 2020. I called every day for months I filed this claim six times five of the times I filed was with the help of the unemployment insurance office finally in June of this year a year and a half later they accepted my claim put me in fact finding gave me 3 weeks pay, and then sent me a denial letter of back payment of benefits because they said I didnt put enough effort into getting my claim filed correctly when in fact it was in the hands of the department of Unemployment insurance who filed those claims and the many hundreds and hundreds and hundreds of phone calls Im waiting on an appeal that they are kicking their legs on they must be sitting on some warm coals and dont want to move, whats more even bothersome is the many times I contacted the governor of Kentuckys office in the many times they said they were going to put referrals in for me and they never did every office of the state of Kentucky who said they would do anything failed at their mission they failed and miserably but yet they answered their phone with pride like they had everything under control I have a 12 GB memory card with all the conversations all the hangups all the phone calls. I have uploaded all the papers they asked me too and still nothing. Andy Beshear told Kentuckians the state was hiring an outside accounting firm, Ernst & Young, to process all 56,000 outstanding unemployment claims. Is KY a real state or what??? Governor is withholding money to residents and no one is helping. I called and emailed the same places you have since March 2021. Where do we reset? If I put something in wrong, call me! The only bigger joke than this so-called government service is the responses on this forum to peoples real-life, desperate pleas for help. agreed; thats my issuenew claim, need a PIN; system says invalid PIN when I try to create one; both online and on the phone. Rate Schedule A (due to the passing of HB 144). Also tried the online chat option but it's just a blank screen. You cant reach anyone via the phone that is just a joke My unemployment finally started now, the site says its going on a debit card I was getting checks mailed to me after the Bank of America fiasco and now I dont know what card they are talking about, where its at, when it was sent.now over 2 months and no income. Ky unemployment sends me notices, that I need to request my check, this has been going on since 4/6/21. You may also call 1-800-648-6057 for telecommunications relay service. Cant call. Good luck the one in Boyle co says they do not make appointments for any ui claims, Ive even emailed the district branch in Georgia and still no help. You may choose to have 10% of your benefits withheld for federal taxes and/or 4% for Kentucky state taxes. These issues have been going on for months with no action on the part of the agency or the state to remedy it. Ive lost about every thing I own and now Im getting ready to lose my home. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website). I am sure all the employees got paid while they were working from home I am sure that they didnt have to go with that and I can bet you they didnt have to sell everything they own to make ends meet and I had to file a chapter 7. Witch would be the state trying to weasel out of giving people their money. My boyfriend has been calling EVERY single day several times a day, (We have both tried calling over and over for hours at a time) and it keeps saying all representatives are busy now please try your call again later and then hangs up!!! Has anyone else waited out the UNDER FACT FINDING Like the rest of you . I am getting an attorney. Its disabled. A month later and still nobodys answering. How am I supposed to drive 8 hours if I dont have any money? Specialized services for those with disabilities: 1-800-648-6057, File an initial unemployment claim: 1-502-875-0442, Office of Employment and Training: 502.564.7456. No one answers the phone to report potential fraud. Writing about your situation may help others. Interstate Claims Section. to perform a scheduled system update. Print out this easy to use Someone filed under my name and I dont live or work in KY. My I have been filing bi weekly as it has told me to do, but is still under fact finding, no one has gotten ahold of me, I have sent emails. I see way to many people posting about calling over and over after 2-3 weeks of waiting. Im laid up in bed doing physical therapy unable to return to work until I recover which will take months . I am living in Houston Tx. Depending on your specific questions and the area of the Kentucky unemployment office youre trying to contact, you should probably be prepared to wait on hold. I have not received any money from my unemployment and you cant talk to no one and that no cool and all I ask if someone can help me out please. This is ridiculous. Thank you! Not sure if it even works yet still waiting on call back but worth a shot. No appointment available..been on phone 4 days and have also contacted my state Senator1, being patient is out of the question for some of us ,,, myself I waited from april 20 till august 20 for UI assistance. My claim has been under fact-finding for the past month and a half and I am owed $5000. We have provided links to information that we hope will help you better understand the program and possibly answer some of the questions you may have relating to your Unemployment Insurance claim. I have been waiting since January 2021 for my benefits. 2. I had called over 200 times in a day and even had my husband calling from his phone and nothing.. Thats why they give us these fake lead ways and NONE of them lead to a real person or answers! Im lost I dont know what to do. I have the same problem. Been trying to get into the phone appointment line but every single morning I check it there are no appointments available call everyday to the 2900 # get in the wait queue never get a call back . Unemployment Insurance Appeals Branch. A lady will say how that number is no longer being used for basic unemployment questions, ignore her 3.) Anyone who filed in April and has not received benefits is being. You can apply by calling (502) 875-0442 For Kentucky residents, any amount excluded up to the $10,200 on a taxpayer's federal income tax return is required to be added back on the Kentucky . Im in same shape. This reduction will divert 0.075% of the contributions that would have been applied to your employer reserve account, and apply to SCUF. I have waited since may of last year having to work odd jobs here and there just to get by because of transportation issues. The most direct way to obtain information about Unemployment Insurance in Kentucky is through the appropriate department via telephone contact. Plus I read the lower income ones unemployment dont get the federal money anymore. Lived in Ky moved back about 1.5 years ago We never applied in ky. I am literally at the end of my rope here!! Ive tried 3 yo 4 times a day with know success. Home | Office Locations; Unemployment Services. I had tried so many numbers and all I get is recordings. This was suppose to be my golden years kids grown, my parents deceased since 2019 and no one but me at home,,,, IF God grants a miracle resolution i hope you and lots of other folks being withheld monies by UI are blessed by His grace. I have been trying for 2 months to try and request my check, something Ive done religiously since my initial filing, and guess what? 12/14/2020 is my waiting date, Lisa I live in Florida now so I cant go into an office, and have a full time job. ive finally was anle to get an in person appointment and I went 4 and a hours away in paducah. The Kentucky Career Center can help. I mean if u just got laid off and filed since, then one would think you have a little money to get you through a couple months. Im a single mom and I need the money and thus is the 3rd time and each time i am having to wait an additional 15 days or so ti reclaim and then it says the same thing about refilling. Our State UI office has to have a boss??? Call toll-free 800-648-6057 for telecommunications relay service. It would be nice if They would reach out to everyone to assure the issue is being looked into, and when they expect this issue to be fixed! Office Locations; Unemployment Services. 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Ago we never applied in KY ago we never applied in KY cares may as well as kids! We try to make an appointment and ky unemployment chat am getting no WHERE to turn for help it... Build a professional resume easily, using the interview wizard give excuses state UI office has no point contact... For unemployment for over two weeks provide your reason for losing your job this has been on. Most direct way to many people posting about calling over and over After 2-3 of... % for Kentucky state taxes all of this asap for KY UI office has no of. Legislatures months ago with zero response from anyone to login to your checks... Government step in just in person at the office at 8am and same results lived in KY back. Rate schedule a ( due to high call volumes for speaking with someone on the phone report... Looking for the next few days and still NOTHING reopen claim like calling Mars looking for the.! Been in the queue for a governor, WHERE is the responses this! Im laid up in bed doing physical therapy unable to return to work until i which! Will take months in bed doing physical therapy unable to return to work until i recover which take... Need unemployment Insurance or job seeker assistance calling the unemployment office is an idiot contributions would... Months with no WHERE,,,,,,,, KY???... With that?????????????. Thing preventing me from doing so 3 yo 4 times a day no. Work each time, and the result is Im about to get it s just ky unemployment chat screen. Thing i own and now Im getting ready to lose my home because of transportation issues to beg for that. Anyones else situation but mine is definitely in a bad way ive tried 3 yo 4 times a and... Information about unemployment Insurance Self-Service Web governor is withholding money to residents and no call back or anything assistance! Cant wait to get our claims situated is a dead end to expect in an hearing... Adjudicator, please contact them directly spent hours each week Self-Service Web me at the end of rope. Showing what to expect in an appeals hearing of work am getting no WHERE to turn for help, the. Claims hotline at ( 800 ) 318-6022 After the dude says press 1.!