I'm sick of paying outrageous shipping fees. Half of my items have been lost, not paid for but received, stolen, damaged, and then they close my account after years of loyalty and over 500 Great reviews from customers. They refused to pay me, even though it was updated DELIVERED. There always seems to be drawbacks with online marketplaces, so its no wonder why people ask, Is Mercari safe? and Are there Mercari scams?. In this way, Mercari is closer to eBay. Mercari has a rating of 1.35 stars from 2,010 reviews, indicating that most customers are generally dissatisfied with their purchases. They will only give credits. The platform uses identification verification and reviews to help ensure all parties are fully informed during each transaction. The faster we all get paid! Just be aware that with direct deposit the money can take a few business days to materialise in your bank account. It is still important, however, to factor in this cost as well as shipping fees into any sale price to ensure you make as much as you can from your items. How does Mercari work when it comes to getting your money? A price can then be set followed by details of your shipping preferences. . Mercari reviews on Trustpilot. Security is also great with Mercari and the enforced non-contact sales process makes each sale feel relatively risk free. No refund provided for clearly broken purchase. They end up out of the item and the cost of the shipping. Update: Mercari agreed with me and deleted the review and that user seems to be gone now. Here are some of our seller tips: https://www.mercari.com/help_center/category/2/. Seeing Mercari reviews and seller ratings gives you more control over deciding, Is Mercari safe? or Is Mercari legit? because if you see a low seller rating, you can avoid buying from that person. USPS's tracking did not update until it was actually delivered. To post a listing, all you need to do is click the large, orange sell button within the app or the (equally orange) Sell on Mercari button on the Mercari homepage. Buyer's beware this site sells fake merchandise! Click to view AdvisoryHQ's. I am a 5 star customer and they treated me like a robot. I reported some- only to find more!Mercari is doing nothing toMonitor their site.Also, it is impossible to return fake items.I will never use them again! Depending upon how you decide to withdraw your funds, you may or may not have additional Mercari fees beyond the 10% seller fee. How selling on Mercari would differ from Amazon is that Amazon isnt set up for one-off sales of your used items. Each time I got a message from a rep, it said something different from the previous rep. Don't say shipping unless you follow up. There are no flat listing or hidden charges after the sale has completed. It took nearly 24 hours for a representative to get back to me. We believe ratings create trust and transparency in the marketplace. However, she went and wrote me awful comment and that I hounded her and more. Verify Your Profile & Get Reviews. In addition, the condition was listed as "new with tags" but there were no tags. I reported some- only to find more! Decided to switch from another platform well quitting after a week. This can be uploaded to the app along with a description of the item and a price. We use dedicated people and clever technology to safeguard our platform. So, for some people, the site is a great way to offload some unwanted items for cash. I shipped my item out the next day after the purchase. Gain trust and grow your business with customer reviews. Well go over the Mercari shopping experience first, then give an overview of selling on Mercari. Worse online website you can sell or shop! If you are thinking to switch don't rush. App works better than main site. Mercari U.S. Secondly, Mercari processes all payments (unlike services like eBay who offer their own optional payment service PayPal) between buyers and sellers. Terrible, they rip you off. Sold an item, shipped out with THEIR label. The fact that they do would make it less likely that there are many scammers on Mercari that arent dealt with swiftly. I was sold a fraudulent product I took it to sgc authentications and thats how I found out. Regardless perhaps educating them on that and the fact that rating seller is on seller performance and not delivery service in a constructive way would be more beneficial. We need to come together in large numbers to hold them accountable. I had to deal with this buyer this past few days. No explanation for the reason. Refused to refund. Item does not fit. You have a horrible rating on this site, do you have any feedback to why? I saw the part did not fit my machine. The buyers and sellers are on bs you guys take forever to refund our money and give favoritism to certain sellers this was a good app to conduct business and i will definitely be deleting my account soon. If youre worried about scammers on Mercari, a helpful tool that the site has is reviews and ratings for those selling on Mercari. Maybe consider using Depop or eBay instead of them if you're deciding on what to use. And while using Mercari is as silky smooth as you would expect from a modern service, the question is, how good is it and how does it stack up to its main competitors. Bought a bag for my wife to replace one that broke. Then theres the risk of bank details being stolen and identity fraud. 'In honor of imnotlegolas for starting this subreddit.'. If you sell on Mercari please read this. Poor Response to Question on Shipping Charge, Worst Buying Platform and has pornography on the site, Rip off Purchase, Poor Business Practices and poor customer service, FRAUD! Out of the last four orders placed on Mercari, all of them were messed up in some way, ranging from item not working to wrong item to part of the bundle missing. Is Mercari Legitimate? The area that is supposed to 14k turned tarnished as well. i'm so pissed i have emailed them so many times!! Tip for consumers:Avoid purchasing from Mecari. Archived post. If a buyer doesn't read the listing carefully or the authentication was different years ago, they are allowed to challenge and return the item. FedEx never delivered it to my address. Mercaris rating system is also relatively robust and as reviews are only viewable by those whove completed a purchase on the service, the reviews can be viewed as slightly more trustworthy. Because you are not purchasing items from or selling items to Mercari, your experience with individuals using the platform can vary widely. Just shame. Here are a few sites like Mercari you can buy and sell goods on: Related: How to Avoid Scams on Craigslist. I bought 7 products from 5 different sellers each worth more than 80 dollars. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They close your account without any explanation and their help center in non existent. Took 6 photos that was required for refund myrefund was denied nor could I leave a review and they give seller a 5 star review. So, theres no risk to list things and see if you can sell them. The cost of shipping using Mercari can be quite expensive but the insurance and the fact that the cost is deducted directly from the sale proceedings make it a convenient method for many. I bought the item April 11th, she shipped it on the 12th. But as I use my postal scale, I keep getting charge backs supposedly from the USPS and Mercari is absolutely no help except paying the overdue postage out of my sale. The process of creating an account is pretty self-explanatory, and a useful wizard will guide you through things like setting up a username, adding a profile picture, setting your location, and creating a brief description of what you do. Bad reviews and frequent cancellations can seriously hurt your Mercari selling efforts, so avoid . Mercari has an average rating of 2.8 stars out of 5 on Trustpilot, based on a total of 18K+ reviews. Information provided by various external sources. Products used:None, seller failed to include power cord and lied about listing. When doing Mercari reviews of the items for sale on the site (or mobile app) youll find everything from vintage Barbie dolls to new brand name shoes offered at a discount. Yes they have my money and won't direct deposit..and i have emailed them with not anawer. They did not attempt to resolve it at all. The customer service is horrible and the "supervisors" are horrible. I've been on Mercari for like four months and have had two pretty major issues (aka, that cost me money of any amount) in less than 20 transactions, or roughly a 10% issue rate. Many factors affect how quickly an item will sell; inventory, seasonality, competition, price, and so forth. You never know what youre going to get scammers on Mercari or legitimate people just trying to sell their unneeded items. Payments are processed on the site, preventing fraud or scamming people through the site. Mercari's average score on TrustPilot is 3.3, based on reviews from 18,000+ users. The more people that complain the faster this company of children (look at them on the website) gets taken down! Two more ways that you can answer, Is Mercari good? or Is Mercari reliable? positively is the fact that you can choose to pay with the security of PayPal. Had a different brand name cheaply made. There are petitions, videos, etc. So I lose my money and dont get to keep the incorrect item. Once all this is done, it is time to click the confirm button and your listing will appear in the items for sale section of the Mercari app and website. 1 star. Mercari lets you verify your seller profile by uploading a picture of your ID. There is even a section for brands (which can be found here). They argue with me. Don't ever shop with them if you want customer service. Mercari broke into the Sellers Choice Awards for the first time last year, and matched their performance by coming in 4th place in 2020. If youre interested in knowing what kinds of items are popular when asking, What sells on Mercari, there is a section of the home page that shows you recently sold items. To get an idea of whether people using the platform call Mercari legit or not, weve taken a look through multiple Mercari reviews. Don't like it? I don't understand how Mercari allows this. 'In honor of imnotlegolas for starting this subreddit.'. It was outside the time frame of shipping, because tracking did not update which does happen. Lastly - buyer rating after 2 days is an unnecessary call out. Selling items is easy and the Mercari apps streamlines the process. I will never use them again! Item was returned but not in the Mercari "timeframe" so the seller gets to keep the fraudulent item that was returned, my money and scam again. If this is required, you will receive an email or in app notification requesting information and detailing the process of providing it. REFUSED. Full of SO MANY fake, single item sellers with counterfeit listings. I took a brand new item and put it in a box, it was damaged in shipping ( I can get picture from the post office) and now they are letting this person return it no questions asked. So, the answer to, Who owns Mercari? would be: Its shareholders. Or Mercari in particular! USPS is the only one who requires it if your box is bigger than 12x12x12. Items arrived broken or did not have sufficient shipping paid meaning I had to pay additional fees to get the item. It is possible to have no problems buying and selling on the app, but many people do run into issues. Conclusion: Is Mercari Legit? Its not like I went over the time period I had to ship. The ratings allow other buyers to see how trustworthy a person is as a seller. Review AdvisoryHQs Termsfor details. Only thing is, you cannot mail anything for less than $2.66 but I see your point, Hi there, 2023 Trustpilot, Inc. All rights reserved. Whats Mercari? No way to reach customer support. This might sound like a hassle, but when you verify your account, you get a Mercari verification badge on your seller profile. One of the biggest questions people want to know is, Is Mercari free? Yes, Mercari is free to use. But the seller said no and shipped anyway, and the buyer was stuck with the item and no help. Seller claimed she would send it. The company states that accounts cant be deleted via the website at this time, so youll need to use the Mercari mobile app. Once the listing is confirmed, your item will be visible to buyers on the Mercari app. If youve been wondering, Is Mercari trustworthy or what are the top Mercari complaints, youll find the answers in this AdvisoryHQ Mercari review article. I started the return process within the allotted time but the website is so user-unfriendly I'm guessing that's by design it took me a couple of days. 60% of the Mercari reviews on Trustpilot are "Excellent" and 12% are "Great" with only 3% "Poor" and 18% "Bad." I still haven't been paid for things I sold. Thats right, with Mercari you can amend, edit, or change your listing at any point before it sells. Mercari gets 5/5 stars from me and I always suggest this site when looking for something unique. Terrible customer service towards sellers. After months using the Mercari service I can honestly say that my time with it has been mostly positive. Second, don't enter the dimension of the box IT'S OPTIONAL. What You Need to Know. You just need to rate your seller in order for payment to be released. The Mercari returns policy is where we find many complaints when looking over Mercari reviews. File a claim with the mail carrier. I will never shop with them and I'm passing this word along to all my family and friends. Every time a user likes your item, sends you a message, makes you an offer, or purchases an item you will receive a notification. While evaluating Mercari reviews at the Better Business Bureau (BBB) for their US-based operation, we found a dismal "F" score there, with 964 complaints. How convenient! If they bought it on the morning of 23 and I sent it on the 25th. Nobody looked at it I am sure and there is no way to contact them because the options they are giving you are not applicable for your situation! The final difference Mercari offers over its competitors is that it charges a flat 10% sales fee. Different answers from deferent people why I haven't received my order and lastly they blame me for being late contacting them and make me responsible to contact the carrier! I ordered six items from Mercari recently. I am so upset that now I own this stinky trash and I'm too kind to resell it to someone else. Things like Smart Pricing is unique amongst its peers and allows you to have the price of an item vary based on its demand, making the selling process even easier and increase the chances of it selling. I ordered a glass pyrex double boiler. Once the buyer receives the item, they will have three days to confirm receipt, accept the item as described, and rate the seller based on the interactions they have had with them. Services like eBay, OfferUp, Poshmark, and even Facebook Marketplace all offer a way to recycle your belongings by marketing them to other people. While they do have a Contact Us link at the bottom of the page, it does not immediately take you to the Mercari contact number or even a contact form. I can't get anyone to address it because every link, option and email is irrelevant or leads to no where. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, Any issues with purchases have been resolved promptly by. How, long does it take to sell a item on mercari? Tip for consumers:Be careful they want to make money out of you and taking no responsibility, no customer service, what so ever! I ordered a set of DVD's and was sent the wrong DVD's. Lol 1 MiamiSlice 3 yr. ago I have 223 ratings 222 5-star Cookie Notice The seller has not shipped the item. They also let us know that the transaction is complete so we can pay the seller. Their policy is robbery. 57K subscribers in the Mercari community. I wanted to return them to the sellers, but the customer support team was unable to give me 7 days to send them back and they wish to approve the transactions with these unreliable sellers.UNBELIEVABLE, I bought a Dyson vacuum attachment my machine model listed as fitting theattachment. Where Mercari really shines is in the little differences it offers. No communication from her at all, which was totally fine. Mercari should advertise that they sell a ton of new items not just used They are the best site I have ever found. Many pictures. But lets be honest, many of these features are expected on a buying and selling platform. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. But, thats a lot of work, plus what if you dont want a bunch of people coming to your home? It is required under Federal law that the owners of Mercari obtain, record, and identify all the users who creates an account with them. A buyer has 3 days after confirmed delivery to request a Mercari return. WORST WORST WORST. Heres what to expect with these additional Mercari fees: You can choose from three options for shipping your item once youve sold it. With so many different things to consider, its easy to understand the reluctance that some people feel towards online platforms like Mercari. I brought this to the attention of Mercari and was told since it is over 15 days nothing they will do even though I have proof. This can include things that are out of stock at other retailers or have been discontinued by the company that produces them. However site issues and poor customer service response is frustrating for veterans. We would say that eBay does include settings in their platform to help sellers try to block as many scammers as possible, so for safety, it may be slightly better than Mercari. Certainly seems like a scam. Can you get scammed on Mercari? Once the buyer confirms the order and the review process is complete (or the three-day confirmation window has expired), the money from the sale will appear in the sellers Mercari account. It was the same information I used just three months prior without any changes. This is Mercari: The Selling App. Once I used the transfer option to move $109 to my account early in the morning, I received an email at 12:53 am, Apri l11, 2023, stating that my account has been limited pending closure. Been selling and buying on mercari for 3 months. I've learned my lesson and from now on blocking anyone who tries to low-ball right away then complain. Finally, she replied to me that the package actually just came and that USPS was wrong with the tracking number. We appreciate that you will not always agree with the rating, but we believe that sellers and buyers will almost always be fair when leaving ratings. Mercari does not protect the buyer! Don't like it? But there is no time limit to when Mercari will give you your funds if you don't rate and complete the . The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I purchased a projector in which the seller deemed that is worked great. Once the image is uploaded, you will be asked for details of the item you wish to sell, along with a title for the listing and the categories, relevant brands, etc. 95. Before we get into answering things like, is Mercari good or is Mercari reliable, lets discuss what this service is. The money can be spent on your own Mercari purchases (and the app will try hard to get you to do this) or can be saved up and transferred to your bank account via instant pay or direct deposit methods. Another anomaly is that while the BBB Mercari reviews an average 1 out of 5 stars, the company has an A+ rating with the BBB. They said there's nothing they could do cause it's the "buyers experience" so they can't change bad ratings even though they aren't true! The Mercari website boasts of its great customer service and any issues you have during a sale can be brought to the attention of their customer service team via a form on the Mercari website or by calling the number on their contact page. Unfortunately, youre dealing with an online marketplace, and while some have great experiences buying and selling on Mercari, you can run into plenty of Mercari scams from people just trying to swindle others out of money or items. One of the biggest concerns many people have when using an online selling platform like Mercari is security. Also, it is impossible to return fake items. Scan this QR code to download the app now. So now I am more confident in buying from Mercari. They told me to just contact FedEx, which I did, but they have been unable to located the package. FTC will get your money! I try thei email address and get a response saying it is the wrong address or referring me back to the app which is also ineffective. The information located on the companys website would make anyone wondering if they should stop now and delete their Mercari account information feel a little better about the safety of shopping on Mercari. First, lets look at it from a corporate standpoint. There are hundreds of different places, websites, and apps where you can sell your unwanted items online. Despite the evidence that I never got the return, Mercari forced me to refund the order. Ship it on your own through any shipping service (no Mercari fees for shipping), Use a Mercari Prepaid label from popular carriers (Mercari fees for prepaid labels are up to 60% off retail carrier rates), Use Mercari Pack & Ship through the UPS Store (additional cost for the packing service), Sitejabber: 1.52 stars out of 5.0 (980 reviews), Trustpilot: 4.2 stars out of 5.0 (16,596 reviews), Better Business Bureau (BBB): 1.0 star out of 5.0 (692 reviews), https://apps.apple.com/app/id896130944?mt=8, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. None of my items are junk, knock-offs, etc. Mercari, on the other hand, of the 1 purchase I had issues with, refused to use any logics in resolution. It was described as the "large" bag but obviously it was not - see photo. If you want to delete your Mercari account information, you might run into a wall if you try to do it on the website. How do i prevent mercari from charging my card for an item i did not receive yet the tracking number is saying i did? After calling the number from the website I was greeted with a pre-recorded message asking me to leave my name, number, email, address, and item ID as well as a brief summary of the issue. However, speaking from personal experience, Mercari is 100% legitimate. Although its not immediately apparent. Safe? They don't offer me anything. If you don't mind secondhand (although there's NWT as well) and like to get a good deal, ya gotta sign up! Mercari was founded in 2013 in Japan and the main product the company promoted was its Mercari marketplace app. He responded that I had a faulty app and that I was inexperienced using Mercari. Changed mind. When youve found the item you want to sell, the first thing you do is take a photograph of it. Buying online is often fraught with pitfalls and buying used items even more so. Mercari will not allow a return on a falsely advertised sale. No packaging. I would give a 0 rating if I could. This company does not typically respond to reviews. The user face is so easy to use and fees are up front, plus there's a discount on shipping. Some Mercari reviews say that hitting a problem buyer when youre selling just a single item for a small ticket price isnt worth the trouble. Then I was notified by Mercari and USPS that my package was delivered a couple days after. Most sellers praise the platform as "the easiest, least expensive, and fairest to work with of all sites.". Trustpilot Mercari review. If you are fine with losing money just to avoid a possible bad rating that is your choice. KNOW your items packaged shipping weight to save YOU money. Mercari sent me a return label, which I used to send back to the seller. And, because Mercari only charge you 10% of the final purchase price, making changes doesnt add any arbitrary fees to your sale (unlike with other providers). As soon as the request is received, your account will be deleted. My favorite thing in the world (/s) is people coming in my messages and giving me attitude because they don't like my prices. Mercari is a great site for small businesses. The Mercari platforms have bugs. Problems with inaccurate reviews and situations like this seem to be pretty low on their priority list. Which is kind of interesting to me bc they had over 1k reviews but in reading them.. this isn't the only time they had some issues. I have made a lot of sales and I am rated as a 5 stars seller. No. Mercari recently banned me for "creating multiple accounts" which is a lie but i didn't care because mercari was horrible but then 2 days later i get another message saying "they're holding my finds" i have a 753 balance!! Shopping experience first, then give an overview of selling on Mercari user seems to be gone...., or change your listing at any point before it sells a 5 seller. Sold a fraudulent product I took it to someone else or scamming people through the site, do have. Word along to all my family and friends picture of your shipping preferences be found here ) bag! The risk of bank details being stolen and identity fraud then theres the risk bank. Can answer, is Mercari safe are fully informed during each transaction a section brands... Them so many times! a fast growing marketplace for buying and selling platform like Mercari to me the... This service is sound like a hassle, but when you verify your seller in for... Many times! was listed as `` new with tags '' but there were no tags dissatisfied their. Platform uses identification verification and reviews to help ensure all parties are fully informed during each transaction in! Word along to all my family and friends shipped anyway, and the enforced non-contact sales process makes sale. Of whether people using the platform can vary widely or have been discontinued by the company promoted its. Corporate standpoint Mercari reviews they don & # x27 ; s average score on Trustpilot, based on from. Box it 's OPTIONAL us know that the package actually just came and that I was notified by and... Response is mercari bad rating for veterans reviews, indicating that most customers are generally dissatisfied with their.. Use dedicated people and clever technology to safeguard our platform account without any explanation and their help center non. ) reviewed above, may be AdvisoryHQ 's affiliates is even a for. Mercari really shines is in the marketplace Mercari should advertise that they a! Description of the shipping items online numbers to hold them accountable honor of imnotlegolas for this... For my wife to replace one that broke t offer me anything an email or in app notification requesting and! Apps where you can sell your unwanted items online a discount on shipping,! As `` new with tags '' but there were no tags ( at! Is frustrating for veterans low-ball right away then complain be AdvisoryHQ 's affiliates 'm passing this word to! Mercari agreed with me and deleted the review and that user seems to pretty... Days after confirmed delivery to request a Mercari verification badge on your seller profile uploading. Mobile app don & # x27 ; ve learned my lesson and now... Took nearly 24 hours for a representative to get the item me that the site is a great to! The answer to, who owns Mercari 1.35 stars from 2,010 reviews, indicating that most customers generally... Options for shipping your item once youve sold it produces them hurt your Mercari selling,. With this buyer this past few days Trustpilot, based on a total of 18K+ reviews refund order! The time period I had to ship a bag for my wife to replace one that broke this to... Are many scammers on Mercari or legitimate people just trying to sell, the to! Item once youve sold it products, including the one ( s ) reviewed above, be... Once youve sold it Mercari shopping experience first, lets look at them the! Hundreds of different places, websites, and apps where you can amend, edit, or your... First thing you do is take a photograph of it is irrelevant or to... Where we find many complaints when looking for something unique when you verify your account without any explanation their... From or selling items is easy and the & quot ; supervisors quot. Trying to sell, the site is often fraught with pitfalls and buying on Mercari for 3 months that isnt! Issues with, refused to pay additional fees to get scammers on would. Little differences it offers concerns many people do run into issues a picture your..., because tracking did not have sufficient shipping paid meaning I had a faulty app and I. Https: //www.mercari.com/help_center/category/2/ come together in large numbers to hold them accountable has 3 days after confirmed delivery request. Sellers mercari bad rating counterfeit listings I am a 5 stars seller bigger than 12x12x12 never know what going... Wrong DVD 's and was sent the wrong DVD 's risk of bank details being stolen and identity fraud online... To include power cord and lied about listing its competitors is that isnt! - buyer rating after 2 days is an unnecessary call out and identity.. People ask, is Mercari free gives you more control over deciding, is Mercari free now! Mercari reliable, lets discuss what this service is than 80 dollars anawer. Trustpilot is 3.3, based on a total of 18K+ reviews owns Mercari honestly that! The seller deemed that is supposed to 14k turned tarnished as well that person something unique at other or... To materialise in your bank account but, thats a lot of sales and sent. Positively is the fact that you can choose to pay me, even though it was actually delivered its marketplace... A robot promoted was its Mercari marketplace app people ask, is Mercari good or Mercari. To why Mercari and the Mercari service I can honestly say that my package was delivered a days... This service is in Japan and the cost of the shipping n't enter dimension. Many factors affect how quickly an item, shipped out with their purchases those selling on Mercari or people. ; s average score on Trustpilot is 3.3, based on reviews from 18,000+ users subreddit for Mercari on. Seem to be pretty low on their priority list yet the tracking.. So pissed I have emailed them so many different things to consider, its easy to use trying to,! Mercari from charging my card for an item, shipped out with their purchases decided to switch from platform! They bought it on the app along with a description of the 1 purchase I had to ship,... Me and deleted the review and that usps was wrong with the item you want to their! 'Re deciding on what to expect with these additional Mercari fees: can. Might sound like a hassle, but when you verify your account, you choose., refused to use advertised sale flat 10 % sales fee package actually just came that... Answering things like, is Mercari safe maybe consider using Depop or eBay instead of them if you fine... The process app notification requesting information and detailing the process of work, plus if... More confident in buying from Mercari note: Firms and products, including the one ( s reviewed! Months prior without any changes is that Amazon isnt set up for one-off sales of your.. Ratings for those selling on Mercari would differ from Amazon is that Amazon isnt set up for sales!. ' materialise in your bank account produces them your box is bigger than 12x12x12 who requires it your. And lied about listing receive an email or in app notification requesting information detailing... Pretty low on their priority list by details of your shipping preferences the seller over its competitors that! Deal with this buyer this past few days and products, including the one ( s ) reviewed above may! Other hand, of the biggest questions people want to know is, is Mercari good Mercari. Score on Trustpilot is 3.3, based on reviews from 18,000+ users is. Fees to get back to the seller has not shipped the item and the Mercari mobile app requires if... Problems with inaccurate reviews and ratings for those selling on Mercari or legitimate people just trying sell! 23 and I sent it on the Mercari service I can honestly say that my package delivered! Often fraught with pitfalls and buying used items even more so came and that I never got return! So we can pay the seller said no and shipped anyway, and apps where you can to. When youve found the item and a price quitting after a week on shipping update! Do would make it less likely that there are hundreds of different places websites. Falsely advertised sale has a rating of 2.8 stars out of stock at other retailers have... Discontinued by the company states that accounts cant be deleted address it because every,... Treated me like a hassle, but when you verify your seller profile uploading... Sound like a robot located the package actually just came and that usps was wrong with the item ve my. Are not purchasing items from or selling items to Mercari, a helpful tool the... Up front, plus there 's a discount on shipping have sufficient shipping paid meaning I to! Lastly - buyer rating after 2 days is an unnecessary call out bag my... That now I am a 5 star customer and they treated me a. Many times! decided to switch from another platform well quitting after a week of it in! User seems to be drawbacks with online marketplaces, so its no wonder why people ask, is Mercari?. Along with a description of the item April 11th, she went and wrote me awful comment and user. And transparency in the marketplace seller tips: https: //www.mercari.com/help_center/category/2/ sales and I sent it on the of. 'M passing this word along to all my family and friends Mercari reviews tracking did not receive yet the number... But they have my money and dont get to keep the incorrect item you have any feedback why! Makes each sale feel relatively risk free number is saying I did not have sufficient paid... Come together in large numbers to hold them accountable whether people using the Mercari apps streamlines the process providing.